Privacy policy

Effective date: July 21, 2026

Living Clothing respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Living Clothing collects, uses, shares, and protects personal information when you visit our website, purchase a product, contact us, subscribe to marketing communications, or otherwise interact with our services.

OUR STORE PLATFORM

Our online store is powered by Shopify. Shopify provides the ecommerce platform that allows us to display products, process orders, manage customers, and operate our online store.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect:

• Your name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order information
• Transaction information
• Product selections
• Customer-support messages
• Marketing preferences
• IP address
• Browser information
• Device information
• Website activity
• Cookie and analytics information

PAYMENT INFORMATION

Payment information is processed securely by Shopify and authorized payment providers.

Living Clothing does not directly store complete payment-card numbers or security codes on its own systems.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Process purchases
• Confirm and fulfill orders
• Arrange product production
• Arrange shipping and delivery
• Provide tracking information
• Process refunds
• Prevent fraudulent transactions
• Respond to customer questions
• Provide customer support
• Improve our website and products
• Understand website performance
• Personalize the shopping experience
• Send marketing communications when permitted
• Comply with legal obligations
• Enforce our store policies and terms

HOW WE SHARE PERSONAL INFORMATION

We may share information with service providers that help us operate the store, including:

• Shopify
• Payment processors
• Print-on-demand production partners
• Printify
• Shipping carriers
• Customer-support providers
• Email marketing providers
• Website analytics providers
• Fraud-prevention providers
• Professional advisers
• Government authorities when legally required

We share only the information reasonably necessary for those providers to perform their services.

PRINT-ON-DEMAND FULFILLMENT

When you place an order, information needed to produce and deliver the product may be shared with Printify, its production providers, and shipping carriers.

This information may include your name, shipping address, ordered products, and necessary order details.

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, local storage, and similar technologies.

These technologies may be used to:

• Keep the website functioning
• Remember your preferences
• Maintain your cart
• Improve website security
• Measure website traffic
• Analyze customer behavior
• Personalize content
• Measure advertising performance

Your browser may allow you to block or delete cookies. Disabling certain cookies may prevent parts of the website from functioning correctly.

MARKETING COMMUNICATIONS

We may send promotional emails when you subscribe, provide consent, or when otherwise permitted by applicable law.

Marketing messages may include:

• New product announcements
• Brand news
• Special offers
• Product recommendations
• Abandoned-cart reminders
• Customer re-engagement messages

You may unsubscribe by using the unsubscribe link included in a marketing email.

Unsubscribing from marketing emails will not prevent us from sending important transactional communications about an active order.

BEHAVIORAL ADVERTISING

We may use advertising and analytics tools to understand how visitors interact with our website and to present relevant advertising.

Depending on your location, you may have the right to opt out of certain targeted advertising or data-sharing activities through the privacy controls available on our website.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Complete orders
• Maintain business and tax records
• Handle disputes
• Prevent fraud
• Meet legal obligations
• Enforce agreements

Retention periods may differ depending on the type of information and applicable legal requirements.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online system, storage method, or transmission method can be guaranteed to be completely secure.

CHILDREN’S PRIVACY

Our products and services are not intentionally directed toward children who are not legally able to make online purchases in their location.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information improperly, contact us so we can review and delete it when required.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request a copy of personal information
• Object to certain processing
• Restrict certain processing
• Withdraw consent
• Opt out of certain marketing
• Opt out of certain targeted advertising or data sharing
• Submit a complaint to a privacy authority

Some requests may be subject to legal exceptions.

To submit a privacy request, email support@livingclothing.com.

We may need to verify your identity before completing a request.

INTERNATIONAL DATA PROCESSING

Our service providers may process information in countries outside your country of residence.

When required, appropriate legal safeguards are used for international transfers of personal information.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or platforms.

Living Clothing is not responsible for the privacy practices, security, or content of websites operated by third parties. Please review their privacy policies before providing personal information.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes to our practices, services, technology, or legal requirements.

The updated version will be posted on this page with a revised effective date.

CONTACT US

For privacy questions or requests, contact:

Living Clothing
Email: info@livingclothing.org